Privacy Policy

1. Introduction

We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Data We Collect

We may collect the following information:

• Contact information (name, email address, phone number) when you contact us or subscribe to our newsletter
• Information from contact forms (name, email, message)
• Website usage data via Google Analytics
• Payment information when you make a reservation (processed securely)

3. How We Use Your Data

We use your personal data for:

• Responding to your inquiries and providing customer service
• Sending you our newsletter (only with your consent)
• Processing reservations and payments
• Improving our website and services through analytics
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on: (a) your consent, (b) performance of a contract with you, (c) compliance with legal obligations, or (d) our legitimate interests.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Newsletter subscribers can unsubscribe at any time.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing of your data
• Data portability
• Object to processing

To exercise these rights, please contact us using the information provided on our website.

8. Third-Party Services

We use:

• Google Analytics to analyze website traffic
• Email Services for newsletter delivery

These services have their own privacy policies. We encourage you to review them.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

For questions about this privacy policy or our privacy practices, please contact us using the information provided on our website.